Referrals

The Health Promotion Case Management program uses an intensive case management approach to work collaboratively with you to increase skills, access to wellness and safety, and reduce impacts of structural violence and the social determinants of health.

Scope:  

The Health Promotion Case Management team’s mandate is to engage with folk who are at greatest risk of acquiring STBBIs due to structural violence.

Clients that the HPCM program serve may be navigating the following factors:

  • Recent diagnosis/treatment of sexually transmitted or blood-borne infections

  • Being part of a sero-discordant relationship

  • Participation in sex work

  • Having unprotected sex with multiple and/or anonymous partners

  • Experiencing moderate to severe mental health issues and/or problematic substance use

  • Recent or current course of nPEP and/or trying to get on PrEP

  • Homelessness

  • Intimate partner violence

  • Looking to access PrEP or gender-affirming care as a newcomer, etc.

You can self-refer or a service provider can refer you. 


Ways to ensure the referral is successful:

  • Please include all referral source contact info. If you are making a referral on behalf of another clinician, please include their contact info.

  • Please answer all questions on the referral form to the best of your abilities.

  • Please ensure the client has agreed to this referral. Ideally you & the client fill it out together.

  • Please ensure there are case management goals or needs. To clarify, appointment accompaniment alone is not an appropriate referral to case management.

  • Please ensure there is more than one eligibility criterion checked.

Once the referral is faxed off, the Supervisor will follow-up with you. Assignment to a case manager may take 3-6 weeks. Thank you!